Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment is received. Orders are not shipped or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• New Zealand: 5–12 business days
• Australia: 7–15 business days
• United States: 7–15 business days
• United Kingdom: 7–15 business days
• Canada: 7–18 business days
• Rest of World: 10–20 business days

Please note that shipping times are estimates and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take several days to update after shipment.

Shipping Delays

We are not responsible for delays caused by customs inspections, weather conditions, carrier disruptions, or other circumstances beyond our control.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package is lost, arrives damaged, or experiences significant delivery issues, please contact us and we will work with the shipping carrier to help resolve the issue.

Shipping Protection

Customers who purchase Shipping Protection at checkout may be eligible for replacement or assistance if their package is lost, stolen, or damaged during transit, subject to review and verification.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: Coltslamps@outlook.com